Order Cancellation Policy
|We roast coffee daily and process orders as soon as possible. To cancel your order, please contact us through our Contact Page as soon as possible.|
Your email must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been shipped out.
If your cancellation request was received before your order was shipped, we will gladly cancel the order and issue you a store credit for future orders.
In the event that a cancellation was submitted and your order has already been shipped, we will issue you an RMA number (Return Merchandise Authorization) for return of merchandise, and will gladly issue a store credit for the merchandise total less shipping.
We do not issue cash refunds, only store credit for future orders.